Diabetes Australia is the leading diabetes advocacy organisation in Australia. We represent the interest of all people affected by diabetes by advocating and lobbying the Australian Government for better standards of care and on other issues of national concern. Lobbying and advocating operates at two levels:

  • Addressing and providing solutions for national issues which are raised by individual people with diabetes or their families.
  • Identifying the needs of, and working towards improvements in the quality of life for, people with diabetes.

Diabetes Australia has established effective relationships with the Australian Government, its departments, other health and private national bodies, to advocate on issues such as insurance inequities, better access to pharmaceuticals, driver’s license standards, and discrimination in the workplace or in everyday life.

Diabetes Australia is also supported in its endeavours by the Parliamentary Diabetes Support Group (PDSG); an energetic non-partisan group of parliamentarians with a particular focus on helping people with diabetes.

Learn more:

National Lobbying & Advocating Contact

If you would like to contact Diabetes Australia about an issue of national concern, email:

State and Territory Advocacy Officers

There is an Advocacy Officer in each of the state and territory diabetes offices. If there is an issue or topic related to living with diabetes that you think requires action, either from the government or commercial operators, contact your nearest state or territory diabetes office Advocacy Officer:

Australian Capital Territory

Chief Executive Officer
Diabetes – ACT
17 Barry Drive
Turner ACT 2612
Phone: 02 6288 9830
Fax: 02 6288 9874

New South Wales

Trish Egan
Head of Community and Consumer & Advocacy Officer
Diabetes NSW
26 Arundel Street, GLEBE NSW 2037
Ph (02) 9552 9963
Fax (02) 9566 4235

Northern Territory

Anne Kemp
CEO and Advocacy Officer
Healthy Living NT
Shop 2 Tiwi Place, TIWI NT 0810
Ph (08) 8927 8488
Fax (08) 8927 8515


Caroline Wells
CEO and Advocacy Officer
Diabetes Tasmania
88 Bathurst St, HOBART TAS 7000
Ph (03) 6215 9000
Fax (03) 6215 9099


Michelle Trute
CEO and Advocacy Officer
Diabetes Queensland
29 Finchley Street
Ph (07) 3506 0999
Fax (07) 3506 0909


Susanne Baxandall
Advocacy Coordinator
Diabetes Australia - Vic
570 Elizabeth Street, MELBOURNE VIC 3000
Ph (03) 9667 1769
Fax (03) 9667 1778

South Australia

Advocacy & Volunteer Coordinator
Diabetes SA
159 Sir Donald Bradman Drive, HILTON SA 5003
Phone: (08) 8354 5800
Fax: (08) 8234 2013

Western Australia

Sandy Havlin
Credentialed Diabetes Educator & Advocacy Officer
Diabetes WA
Level 3, 322 Hay Street, SUBIACO WA 6008
Ph (08) 9325 7699
Fax (08) 9221 1183

Raising Awareness

Diabetes Australia devotes a significant amount of its time to raising awareness of diabetes, as it is important for diabetes to be understood by the whole community, not just those affected by diabetes. Knowledge will empower and help people to:

  • Successfully manage the diabetes they, a family member or friend may have
  • Prevent the onset of the type 2 diabetes in the future
  • Improve understanding and reduce discrimination.

The National Diabetes Action Program (NDAP) is Diabetes Australia’s national type 2 diabetes awareness and prevention initiative. It supports and links with diabetes programs and health promotion initiatives undertaken by Diabetes Australia state and territory diabetes organisations.

The main goals of the NDAP are to increase:

  • Community awareness of type 2 diabetes as a serious medical condition
  • Community awareness of perceived susceptibility to type 2 diabetes
  • Community understanding that type 2 diabetes can be prevented
  • Community access to quality information, support and services that have a type 2 diabetes prevention focus.

NDSS National Development Programs

The National Development Programs were introduced in 2011 to explore opportunities for the development of information, resources or services to address areas of need. This included the adoption of a long term and nationally consistent strategic approach in the development of activities. This will strengthen the NDSS, community and workforce capacity to support people with diabetes in their self-management.

Activities undertaken in the National Development Programs go through a review process and approved activities are rolled out nationally as Registrant Support Services. When rolled out, these activities will offer cost-effective long term benefits to people registered with the NDSS.

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