We’re thrilled to share something we’ve been working on behind the scenes: your Diabetes Shop has a brand‑new look, designed with you in mind. Whether you’ve been living with diabetes or have been recently diagnosed, we know how important it is to have a reliable, easy‑to‑navigate place to find the products you trust. This refresh is all about making that experience smoother, easier, and more enjoyable. 

Fresh look & feel 

The first thing you’ll notice is the updated design. It’s cleaner, brighter, and more modern, making it easier on the eyes and simpler to browse. We wanted the Diabetes Shop to feel welcoming and intuitive; a place you can move through comfortably, whether you’re stocking up on essentials or exploring something new. 

A smarter navigation menu 

We’ve reorganised the navigation so you can find what you’re looking for faster. Categories are clearer, menus are more streamlined, and everything is grouped to reflect how you shop. No more sifting through endless pages, just quick access to the products you rely on. 

Improved product pages 

Product pages have also undergone a major upgrade. You’ll now see clearer information, cleaner layouts, and improved curation from our team. Whether it’s testing supplies, skincare, nutrition, or tech, each page is designed to help you make informed choices quickly and easily. Plus, you can shop knowing your essentials are reviewed and approved by our health professionals, so you can manage your diabetes effectively. 

Free unlimited shipping for PLUS and Legacy members 

If you’re a Diabetes YOUnited PLUS or Legacy member, you’ll continue to enjoy free unlimited shipping. If you’re currently an ESSENTIAL member and find yourself ordering regularly, this might be the perfect time to upgrade. The savings add up fast, and the convenience speaks for itself. 

Tell us what you think 

We’d love to hear your thoughts on the new Diabetes Shop. Share your feedback on our social channels or join the conversation in the member forums. Your lived experience has always shaped what we do, and this refresh is no exception.