Managing diabetes can be challenging, but now accessing expert support is a whole lot easier. The Diabetes Australia Telehealth Clinic offers a convenient, personalised and professional way to stay on top of your health. So, when should you book an appointment? Registered Nurse and Credentialled Diabetes Educator (CDE) Karen Jameson shares five key signs.  

When you’re newly diagnosed

A new diabetes diagnosis can feel overwhelming. The Telehealth Clinic team can guide you through these early stages, helping you understand your condition and prevent complications. “The first three months are critical,” Karen said. “This is the time to make lifestyle changes that improve your health outcomes. Each appointment is tailored to your needs and health goals – whether it’s understanding medication, managing side effects or setting health goals.”

If you’re feeling tired, irritable, grumpy, or sick

Feeling tired, grumpy, or unmotivated? These could be signs that your blood glucose levels, medication, and injecting technique need reviewing. “Many people worry it’s depression,” Karen explained, “but once we review their levels and adjust their treatment, in conjunction with their doctor, they feel much better.”

If you’re sick with something like the flu, COVID, or a stomach bug, the Telehealth Clinic can help you manage your diabetes during this time. The team also offers support for surgery preparation and recovery.

To explore your tech options

Diabetes management technology, such as continuous glucose monitors (CGMs), insulin pumps, and apps, can get confusing. It also requires regular updates, accurate data entry, and ongoing maintenance. CDEs like Karen can teach you how you can use these tools effectively, empowering you to monitor and adjust your blood glucose levels and improve your overall health.

When your HbA1c is off target

HbA1c (glycated haemoglobin) reflects your average blood glucose over the past two to three months. “Keeping this on track reduces your risk of serious complications like heart disease, kidney failure, blindness and concerns with your feet,” Karen said. “I have helped people who are struggling with their HbA1c to make lifestyle changes that significantly improve their levels – sometimes to the point where their results don’t even look like they have diabetes.”

If you’re navigating a life transition

Significant life changes, like retiring, starting a new job, moving house, or changing schools, can impact your diabetes routine. “People often book appointments during these transitions to stay on track,” Karen said. “Even if you have lived with diabetes for years, new circumstances can create new challenges. We can help you adjust your management plan to suit your new life chapter.”  

Ready to book?

Take advantage of the expert advice available at Telehealth Clinic by booking today.

• Book online
• Call 1800 177 055 (press 5) Monday to Friday between 8:30am and 4:30pm
• Email [email protected]