As I meet with people living with diabetes around Australia, I often reflect on how generous they are with their time. I had the privilege of sitting down with Newcastle’s James Ashman who is a busy executive. His story is a powerful reminder of how type 1 diabetes can turn someone’s life upside down, and how resilience and determination can shape a new path forward.

James was diagnosed with type 1 diabetes at 41 during the uncertainty of the COVID-19 pandemic. It was a complete shock to him and his family. “I didn’t even know what it meant at first,” he admitted. But instead of letting the diagnosis overwhelm him, James used it as a catalyst to improve his health, finding what he calls a silver lining in an otherwise challenging situation.

For a while, James experienced a “honeymoon period” with his diabetes management, but recent months have brought new challenges. He spoke highly of his Credentialled Diabetes Educator (CDE) whose guidance has been invaluable. However, the limited availability of CDE services has made James aware of the healthcare gaps that many others might face.

James is currently in the waiting period for upgraded private health insurance, which will give him access to an insulin pump. He is keenly aware of the financial strain that comes with managing diabetes. While James considers himself fortunate to be able to afford the necessary tools, he’s deeply concerned about those who can’t.

When I asked James what he’d say to the Prime Minister, his answer was clear: “Technology like insulin pumps should be accessible, especially for kids with type 1. It’s hard to believe they aren’t free for all children.”

James’s story reflects both the personal and systemic challenges of living with diabetes. It also strengthens our resolve at Diabetes Australia to advocate for greater and fairer access to diabetes technology.

If you would like to be part of the national community of people managing diabetes across Australia, Diabetes YOUnited offers more than just free membership. It’s a way for Australians to come together, advocate for better diabetes support, and amplify the voices of those most affected.

The “On the Go with the GCEO” series is amplifying the voices of people with lived experience of diabetes and frontline healthcare professionals to build awareness and drive policy change. Stay tuned as Justine continues her journey across Australia, meeting with more families and communities who inspire us all with their stories.